Contact Us

Have a question about your order?
Looking to exchange an item?
Need help choosing a fragrance?

Reach out to us via your preferred contact:

Chat: click the button on the bottom right of your screen

Email: info @ therichmondcandleco . com

Phone: 0408 199 464 (Simon)

Postal Address: PO Box 180, Trentham VIC 3458
We are an online business without a showroom, however click and collect is available from our Trentham location if you happen to be in the area.
Just choose local pickup at the checkout and we will message you when your order is ready to collect. Most click and collect orders can be made available shortly after purchase, however, if this is essential please call, text or chat with us to confirm immediate availability.